Delivery Information

Delivery Partners

We collaborate with trusted courier services to ensure your orders are delivered promptly and securely:

Pathao Courier: Offers nationwide delivery across Bangladesh with real-time tracking and efficient service. Learn more.
Steadfast Courier: Provides extensive coverage across 8 divisions, 495 Upazilas, and 330 Municipal Corporations, ensuring timely deliveries. Learn more.

Delivery fees are calculated based on the destination and weight of your order. Estimated charges are as follows:

Note: These rates are subject to change based on the courier service's policies and the specifics of your order.

Orders are typically processed and dispatched within 1-2 business days. Delivery times may vary based on your location:

Delays may occur during peak seasons or due to unforeseen circumstances. We appreciate your patience and understanding.

We strive to ensure your satisfaction with every purchase. If you need to return or exchange a product, please review our policy below:

Return Window: Returns must be initiated within 3 days of receiving your order.
Condition: Items must be unused, unwashed, and in their original packaging with all tags and accessories intact.
Return Shipping Cost: Customers are responsible for the shipping cost of returning the product.
Refund Method: We do not offer cash refunds. Instead, you will receive store credit equal to the value of the returned item, which can be used for future purchases.
Exchange: If you wish to exchange an item, please contact our customer service to facilitate the process.

For detailed instructions on initiating a return or exchange, please visit our Return Policy page or contact our support team.

If you have any questions or need assistance, feel free to reach out to our customer service team: